貴客於本店下單即表示同意本店條款及細則。
Making an order in this shop (LOWCARB A1C means you are agree with our terms and conditions.
因衛生考慮，已售出貨品不設退貨退款。本店於出貨前會檢查貨品，確保完好無選。
For hygiene and safety consideration, no return or exchange for all food merchandise sold. We will check the goods before delivery to ensure the packages are in good condition.
如貨品有缺陷或損壞（並非貴客錯失），或商品並非貴客所訂購，或交付數量不正確，可於收貨日期的 7 天內更換或退回。惟須
1）商品的包裝保持於交付予貴客時的狀態
2）提供有缺陷或損壞貨品照片予本店，電郵love.lowcarba1c@gmail.com
Only if the goods are faulty, damaged (with no fault on customer’s part), or the goods are not what you ordered, or the delivery is of an incorrect quantity, the sold goods can be exchanged or returned, provided that:
- the goods are unused and kept in the condition originally sold and delivered to customer, together with all bags and packages
- customer provides photo(s) of the damaged goods to our email: love.lowcarba1c@gmail.com
